Case Study



During the COVID-19 pandemic, a K-12 school in Toronto grappled with changing public health recommendations and emerging research pertaining to testing, isolation and infection control practices specific to schools. In the absence of a pandemic preparedness protocol, the school initially struggled prior to collaborating with MD Consultants to address these issues.


Public health recommendations were often confusing, lagging behind the latest research, and the school administration faced many questions from concerned parents and staff.

Value delivered

MDconsultants performed a rapid needs assessment for the school and created a multi-faceted solution to address the school’s needs. We:

  • Developed a consultant working group with expertise in public health, emergency medicine, infectious diseases and occupational health & safety.
  • Consolidated existing public health recommendations with the latest research evidence to create recommendations catered specifically to the school’s priorities regarding appropriate infection control policies, student and staff testing, and isolation protocols.
  • Provided an “on-call” service, allowing the school to contact a designated consultant 7 days a week for emergency advice and recommendations.
  • Expanded consulting for the school by addressing non-COVID related healthcare organizational needs.
  • Created a sustainable solution for the school by recruiting a regulated healthcare professional for the school that was employed full-time onsite and supported by MDconsultants as needed.